Hierdie beleid is tans net in Engels beskikbaar.

Delivery and returns

Last updated 6 October 2026

Delivery

Delivery is free anywhere in our Cape Town delivery area. When you check out, we’ll tell you if your postal code is outside it. If it is, ask us first and we’ll tell you what’s possible.

Every bed is made to order in Cape Town. After you pay, we’ll email you to confirm the production time and arrange a delivery date. We’ll also check the route into your home.

100-day trial

You get 100 days to sleep on your bed at home. The trial starts on the day it’s delivered.

If it’s not right for you, let us know within those 100 days. You don’t need to give a reason.

• We’ll collect the bed from you, free of charge.
• We’ll refund the full amount you paid within 30 days of collecting it.

To start a return, contact us with your order reference.

Cancelling before delivery

You can cancel your order at any time before your bed is delivered. Contact us with your order reference, and we’ll refund the full amount you paid within 30 days.

How refunds are paid

We refund through PayFast. If you paid by credit or cheque card, the money goes back to that card. If you paid another way, such as Instant EFT, Capitec Pay or a debit card, PayFast pays the refund into your bank account, so we’ll ask you for your bank details.

Your rights

This policy is in addition to your rights under the Consumer Protection Act.